Privacy Policy

Introduction

Thuisaccu Installatie respects your privacy and is committed to protecting your personal data. This privacy policy explains what data we collect, how we use it, who we share it with, and what rights you have.

What data do we collect

We may collect the following personal data when you visit our website or submit a request:

• Postcode and house number
• Property type and whether you have solar panels
• Preferred installation timeframe
• Phone number
• Name and email address (via contact form)
• IP address and browser data
• Cookies and similar technologies

How we use your data

We use your personal data for the following purposes:

• Scheduling a free consultation about home battery installation
• Passing your request to a certified installation partner
• Answering questions via the contact form
• Improving our website
• Website usage analysis (only with cookie consent)

Cookies

Our website uses cookies to improve your experience. On your first visit, we ask your consent for placing cookies. You can change your cookie preferences at any time through your browser settings.

• Functional cookies: necessary for the website to function
• Analytical cookies: to measure website usage (only with consent)
• Marketing cookies: only with your explicit consent

Sharing data

When you request a consultation via our appointment form, we pass your details to a certified installation partner who handles follow-up and installation. This only happens with your explicit consent via the form. The installation partner acts as a processor on our behalf. Other third parties receive your data only when legally required or necessary for our services (such as hosting). Processors are contractually bound to confidentiality.

Retention period

We do not retain your personal data longer than necessary for the purposes for which they were collected, or as long as legally required.

Your rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Object to the processing of your data
• Withdraw your consent
• File a complaint with the Data Protection Authority

Contact

Do you have questions about this privacy policy or would you like to exercise your rights? Please contact us via the contact page.